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New Briefing Book and Drinking Water Quality Report Published

The LADWP 2021-22 Briefing Book and the 2021 Drinking Water Quality Report (DWQR) are now available for reading and downloading.

Published annually since 2013, the Briefing Book highlights LADWP’s successes as we execute our mission, goals and objectives. This edition covers fiscal year 2020-21 and the first three quarters of fiscal year 2021-22. It highlights the Department’s corporate theme, “Building a Stronger L.A.,” and our focus on diversity, equity and inclusion over the past year. The publication also includes financial highlights covering the past five fiscal years. Employees are encouraged to read the Briefing Book and use it as a reference for Department information to share with our customers and other stakeholders. Printed copies of the 2021-22 Briefing Book are expected to be available later this summer. To request copies, contact us at (213) 367-1323.

As shown in the DWQR, once again LADWP met and surpassed all state and federal standards for drinking water quality. In fact, L.A.’s water quality is the highest it has ever been in the city’s history thanks to dedicated staff, state-of-the art treatment facilities and substantial investments in water quality improvements. The report summarizes the results of the water quality tests conducted in 2021 and provides specific information about the quality of water served for each neighborhood within LADWP service territory. All employees can take pride of the Water System’s accomplishment in providing safe, refreshing, high-quality drinking water to all our customers across the city.

solar panels and wind farm

Photo by Chris Corsmeier

Power System Kicks Off Community Meetings

As LADWP plans for the future of our power supply to maintain reliability while accomplishing our sustainability goals, we are hosting three virtual community meetings throughout August and September to help customers learn more about the paths under consideration for reaching 100 percent carbon-free energy for L.A. and provide input on the 2022 Power Strategic Long-Term Resource Plan. The meetings are spearheaded by the Power System Resource Planning, Development and Programs division, led by Jason Rondou, with support from the Corporate Strategy and Communications division. The 2022 SLTRP will recommend a path that will achieve 100 percent carbon-free energy for L.A. by 2035, with an outlook through 2045, informed by related planning efforts for transmission and distribution infrastructure, renewable energy resources, human resources and rate impacts, among other considerations. More information about the SLTRP at www.ladwp.com/sltrp.

drop mascot

Customers Reduce Water Use to Record Levels

Customers are heeding the call to conserve water following two months of increased outdoor watering restrictions that urge customers to only water two days a week. In both June and July, we saw a record level reduction in customer water use compared to 2021: 9 percent in June and 11 percent in July. In fact, water use in both June and July 2022 were the lowest for any June or July on record!

We’re getting the word out to customers through a multilingual, high-exposure, citywide outreach campaign that informs them about the new watering restrictions, encourages them to apply conservation tips to create behavior change and to take advantage of our water-saving rebate programs. Customer outreach is also being done through our internal channels like customer emails, newsletters and direct mailings.

Read more about the record water savings at LADWP’s Newsroom.

freeway with billboard advertisement
employees holding containers next to refill station

Photo by Art Mochizuki

Recycled Water Fill Stations Relaunched

LADWP’s Residential Recycled Water Fill Station program is active once again thanks to the hard work of the Water Recycling Planning, Policy and Management team in the Water Resources division, and Water Distribution’s East Valley Engineering team! All involved worked together to focus on recycled water safety and developing training programs to support the reopening of the two fill stations at the L.A.-Glendale Water Reclamation Plant and the LA Zoo Parking Lot. Within the first month of the fill stations operations, 100 visitors have stopped by to pick up recycled water.

Extensive planning efforts went into the relaunch of the program that originally debuted in 2016. This included adhering to requirements put forth by the Los Angeles Regional Water Quality Control Board, State Water Board Division of Drinking Water, and the L.A. County Department of Public Health, and identifying permit, equipment and staffing needs. Read more at LADWP's Newsroom.

EEOS Satellite Office Reopens

The Equal Employment Opportunity Services (EEOS) Office reopened its Satellite Office at the John Ferraro Building on June 7. Operating hours are 8:00 a.m. to 2:00 p.m., Tuesday to Thursday.

The office is available for walk-ins as well as by appointment. All attendees during the meeting must maintain at least 6 feet of separation at all times and wear a face covering. Employees may schedule an appointment by calling ext. 72164. You can also contact the EEOS Main Office at ext. 71991 or leave a voicemail message on the EEOS hotline at 833-DWP-EEOS (833-397-3367).

EEOS office with people inside

Photo by Chris Corsmeier, taken in 2019.

employee standing in front of fleet

Photo by Art Mochizuki

Employee Rescues Lost Senior Citizen

While driving his vehicle during his shift, Commercial Field Representative Kimberley “Kim” Snowden of West Los Angeles Field Service/Field Collections came across an elderly man who seemed lost. Kim pulled over and asked if the man if he was alright. When the man replied that he didn’t know where he was, Kim asked for his address and drove to the location, about a mile away. He spoke to the man’s caregiver, who confirmed that the man was missing and was 100 years old. Kim then ensured that the caretaker was taken to the man, who was safely reunited with his family. Kim went above the call of duty to save a vulnerable senior citizen, and his observant eye and quick thinking saved the day.

Participate in the LA Citywide Workplace Cultural Assessment Survey

LADWP is participating in a Citywide Culture and Climate Assessment project led by the City of Los Angeles Personnel Department's Office of Workplace Equity, in partnership with UCLA, to learn about the workplace experiences of all Los Angeles City employees. The project is designed to understand employees' experiences and compare them across City departments. The assessment includes an anonymous survey of all employees. Participating in this assessment is an excellent way for you to impact the culture and climate experienced by City workers. Participation in feedback is voluntary, but the more significant the participation, the better the City will understand how current practices impact employees and develop programs that enhance belonging and inclusion for all employees. All responses must be received by September 30.

Access the survey by clicking here.

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Photo by Chris Corsmeier

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This publication is written and published by the Corporate Strategy and Communications Division. For other 2022 issues, click the three horizontal lines icon next to the Contact logo at the top left of the document. Then click the “Editions” tab. For issues from 2000-2021, see Intranet page MyDWP/.